TiQ Help Center

Back to Help Center Home

Insurance iQ

Helpful guides on the TiQ Insurance workflows

How to lock/unlock events after merging claims

Understanding How To Merge Claims

How To Configure Claim Generation

Understanding The Payer Specific Rules

Understanding The ERA Notes

How To Update Insurance Claims Location Fields

Understanding The Patient Responsibility Error Notification

Understanding The Insurance Aging Report

Understanding The Contracted Payer Impacts To Insurance Claims

Understanding the Auto Adjustment feature

How to access and understand an Electronic Remittance Advice (ERA)

Understanding The ERA Auto Posting Feature

Understanding The Action Items On An ERA - Line Item View

Understanding The Action Items On An ERA - Check View

Understanding ERA Statuses

How ERA Information Posts to the Transaction Ledger Manually

Understanding the View by Check option on the ERA Log

Understanding the View by Line Item filter

Understanding the View by Line Item filter

Understanding Insurance Billing for Couples/Family

Understanding Claim Statuses

How to enter policy holder insurance information

How To Edit An Already Submitted Claim

Navigating Your TiQ Support Ticket Portal

How To Archive An Insurance Claim

How To Add Services In Practice Manager

How ERA Information Posts to the Transaction Ledger

Understanding The Insurance Claim Log

Navigating And Understanding The Electronic Remittance Advice (ERA) Log

Lock Coinsurance, Copay, And Deductible

How To Verify Insurance Benefits For Clients

How to Record Client Insurance Information

How To Record A Manual Insurance Payment

How To Process An Insurance Claim

How To Print an Insurance Claim

How to Open Multiple Tabs and Windows in TiQ

How to Issue a Client Refund, Adjust and Settle an Invoice

How To Enroll For Insurance Eligibility & ERA

How to Contact TiQ Support

More categories

Browse all categories

Secondary Insurance on TiQ

Secondary Insurance on TiQ

Helpful guides on the TiQ secondary insurance workflows.

Reporting iQ

Guides on Reporting Features in TiQ

Client iQ

Helpful guides on how to manage your caseload on a Client Centric system like TiQ

2026 Powered by Therapy iQ