One of the benefits of utilizing the TiQ insurance feature is the ability to have your ERA (Electronic Remittance Advice) returned into TiQ. If you wish to have the auto-posting functionality disabled, here is how to post ERA information to your clients ledger, manually.

How to Enroll with insurance payers for ERA communication:

To receive ERA's back into the TiQ system you will first need to be sure that you have enrolled successfully with your Payer. ERA availability is  dependent on each individual insurance payer.

Once enrolled, you can find a list of the ERAs received back into TiQ by selecting Insurance iQ and then Insurance ERA's tab from the side navigation bar.

Select the View by Line item.

Here you will see all individual ERA's for the entire practice.

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Select the ERA you wish to view by selecting the line item. The Full ERA will open. The amount of information displayed on an ERA will be payer dependent.

Here is an example:

Within the section called  "ERA Charges" You will see a breakdown of allowed and paid amounts.

Selecting the ‘Post Claim' the ERA will post the selected line item client’s ledgers.

• The Paid amount will go to the insurance paid column and the Contractual Obligation Adjustment(s) will go to the adjustment column on the ledger.
• The service balance will adjust accordingly.

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Note: Any further adjustments and payments that need to be recorded for this line item can be done by selecting the 3 dots icon from each line item from within the clients ledger.

Learn More about Adjustments Here

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