In TiQ, we offer an automation feature that streamlines the process of handling automatic posting of insurance payments and adjustment when an Electronic Remittance Advice (ERA) is returned. This guide explains the auto adjustment feature, detailing how it works and its impact on the client's ledger.

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Note: If you wish to activate this feature, reach out to the TiQ support team. 

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With the complete posting of an ERA, Therapy iQ will automatically post the insurance payment and contractual obligation adjustment to your clients ledger.

When an ERA is returned, in the adjustment column, if there is an adjustment with a reason code starting with CO (contractual obligation) TiQ will automatically post this amount in the adjustment column within the client ledger.

The amount shown in the insurance paid column will automatically post in the insurance payment column on the ledger.

Ledger Impacts:

1. If the ERA contains a contractual obligation amount, this amount will be posted on the client ledger
   
   

2. If the ERA contains an insurance payment, this amount will be posted on the client ledger

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