One of the main benefits of TiQ is the ability to automatically post ERAs (Electronic Remittance Advice) to the transaction ledger. This makes it easy to track insurance payments and contractual adjustments while reducing manual work.

To receive ERAs in TiQ, you first need to be successfully enrolled with each payer. Click here to learn more about insurance enrollments.
IMPORTANT: ERA availability depends on each individual insurance payer.

Once enrolled, all ERAs received in TiQ can be found by navigating to Insurance iQ > Insurance ERA.

When the auto-posting feature is enabled, any ERA returned from the clearinghouse will automatically post the insurance payment and contractual adjustments directly to the transaction ledger.

IMPORTANT: Only ERAs that include an actual payment will be automatically posted. ERAs that show a $0.00 payment will not be posted automatically. Any adjustments related to denied ERAs will need to be handled manually.

NOTE: Any additional payments or adjustments for a specific line item can be added by clicking the three-dot icon next to the line item in the client’s ledger.
Learn More about Adjustments Here

Important: If payer contracted rates are configured, adjustments from ERAs will not be posted to the client’s ledger.

Tip: To avoid overages, the contracted rate should be lower or different from the default full service fee. If both amounts are the same, overages may occur since adjustments will not be posted.

**If you’d like to enable this feature, please reach out to the TiQ Support Team and we’ll be happy to help**