One of the benefits of utilizing the TiQ insurance feature is the ability to have your ERA (Electronic Remittance Advice) post automatically to the transaction ledger. This allows for insurance payments and contractual obligation adjustments to be easily tracked.

How to Enroll with insurance payers for ERA communication:

To receive ERA's back into the TiQ system you will first need to be sure that you have enrolled successfully with your Payer. ERA availability is  dependent on each individual insurance payer.

Once enrolled, you can find a list of the ERAs received back into TiQ by selecting Insurance iQ and then Insurance ERA's tab from the side navigation bar

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By enabling the auto-posting functionality, when an ERA is returned from the clearinghouse you will find that the insurance payment along with any contractual obligation adjustments will be posted automatically to your transaction ledger.

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Note: Any further adjustments and payments that need to be recorded for this line item can be done by selecting the 3 dots icon from each line item from within the clients ledger.

Learn More about Adjustments Here

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Should you wish to utilize this feature, simply reach out to the TiQ support team. 

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