In Therapy iQ, there are three statuses you can use for ERA. Understanding these helps manage your ERA workflow more efficiently.

OPEN

When an ERA is received, its status is Open by default. This means the ERA hasn’t been posted yet and is still awaiting action.

WORKED

Once an ERA has been posted to the Ledger, the status should be changed to Worked to indicate you’re finished with it and ready to move on. When marked as Worked, the entry greys out for easier identification.

ARCHIVED

You can archive an ERA if you want to remove it from records. Please note that archiving is final and cannot be reversed.

IMPORTANT: ERA statuses must always be selected manually. Therapy iQ will never change the status automatically.