In TiQ, a great way to keep track of the engagement of leads or potential customers is by using the different statuses.In this guide we will give you an in depth understanding of each status so you navigate our Waitlist iQ smoothly. 

On you Waitlist iQ, you will see the following statuses:

- None Selected

- 1st Pending Response

- 2nd Pending Response

- 3rd Pending Response

- Ready To Schedule

- No Longer Interested

- Other - See Notes

None Selected:

- This status represents the default or initial state when a lead or waitlist entry has not yet been contacted or assigned a specific status.

- It indicates that there hasn't been any action taken or communication with the lead.

1st Pending Response:

- This status is used when the initial contact or response to the lead has been made, but there is no resolution or commitment from the lead's side yet.

- It suggests that you're waiting for the first response or a follow-up action from the lead.

2nd Pending Response:

- This status implies that you've already made a second attempt to contact the lead or follow up on the initial response.

- You're still waiting for a response or decision from the lead after the second interaction.

3rd Pending Response:

- Similar to the 2nd Pending Response, this status indicates that you've made a third attempt to contact the lead.

- You're waiting for a response or decision after the third interaction, which may suggest a higher level of interest or urgency.

Ready To Schedule:

- This status is used when the lead has expressed a readiness to schedule or commit to a specific action or appointment.

- It signals that the lead is close to becoming a client or customer.

‍No Longer Interested:

- This status is assigned when the lead has explicitly communicated that they are no longer interested in your product or service.

- It marks the end of the sales or engagement process with this lead.

Other - See Notes:

- This status is a catch-all for any unique or specific circumstances that don't fit into the other predefined statuses.

- Users can enter additional information or details in the notes section to provide context for the "Other" status.

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