Understanding Calendar iQ Syncing

At TiQ we understand the importance of an up-to-date calendar. Here are some helpful tips and instructions on how to successfully 2 Way Sync on TiQ.

Things to remember before you sync:

- On both calendars, the events will show as a *Busy Status* with no details of the event accessible from the original calendar. This maintains privacy for you, your clients, and your team.

- You should only sync to one Google or Outlook calendar at a time.

- Sync refreshes every 5 mins.

IMPORTANT: if you share your TiQ synced calendar with a 3rd party, you can provide them a snapshot of the current content of your TiQ synced calendar. However, this calendar will be a static version and cannot be modified or updated as you make changes to your TiQ synced calendar.

From the Navigation Bar, Select Calendar iQ

You will now see your TiQ Calendar

Select the Link Calendar button.

Select your preferred option: Google Calendar or Copy the URL to sync with Outlook

- Sync Google Calendar:

Select the Sign in with Google button.

Select the Email Address you wish to link and select Allow.

Your screen will automatically refresh and you should see your events on both calendars.

Note: Events from your other calendar will appear as Busy on TiQ

To Revoke 2-Way Sync:

Select the link calendar button, then select Revoke Google Connection.

Sync Outlook Calendar Online:

Copy the 1-way Calendar sync URL from Calendar iQ

Go to your Outlook Calendar and select the Add Calendar option.

Select the Subscribe from web option.

Paste the 1-way Calendar sync URL, add a Calendar Name, and select the Import button.

If using the Outlook App on the computer:

Copy the 1-way Calendar sync URL from Calendar iQ.

On your Outlook Calendar on the app, right-click on My Calendars. 

Navigate to + Add Calendar, and select From Internet.

On the pop-up window, paste the 1-way calendar sync URL from Calendar iQ and click OK

Select Yes in the next pop-up message to confirm you want to add the calendar:

Once completed, you’ll now see the Therapy iQ calendar listed in My Calendars, and the new calendar on the right side of the screen. 

TIP: You can choose if you want to see more than one calendar at the same time by checking the boxes under My Calendars.

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