In TiQ you have the ability to generate billing statements and send them to clients via email by accessing the client’s personal ledger. This guide will provide the steps to do it. 

Navigate to the Billing Overview within the client profile

Select See All Billing Transactions

Once you access the client’s ledger, select Export As…

When you see the pop up window, select Generate PDF Billing Statement. 

IMPORTANT: If you'd like to send this document to the client immediately, be sure to check the Email Billing Statement to Client box.

Download Excel File button: This option allows you to export the client’s ledger to a Excel spreadsheet for easier manipulation. 

Once generated, the Billing Statement will be saved in PDF within the Client Files

When selected, the PDF document will be opened in a new tab.

The Billing Statement displays payer and practice information at the top.

It also displays an Account Summary section that provides an overview of the client’s balance.

NOTE: The Account Summary reflects the client’s responsibility only and does not include pending insurance balances. The Amount Due Today is calculated as Previous Balance + New Charges (This Statement) − Available Credits and reflects the total client responsibility through the statement’s generation date.

The Billing Statement includes the following columns under the Transaction Table:

Service Information

‍Displays details of the services associated with the event.

‍Billed Amount

‍Shows the Full Service Fee for the event.

‍Insurance Payments‍

Reflects any insurance payments, adjustments received and claims .

Insurance Payments will be displayed individually for each session.

Any Adjustments made to the invoice and their dates will also appear in this column.

‍Client Payments

‍Reflects any client payments or refunds applied.

Any Refunds made will also be shown in this column individually.

Client Balance‍

Represents only the amount owed by the client, excluding insurance responsibility.

The value is calculated as: Client Invoice − Client Payments − Client Refunds

IMPORTANT: When a client has overpaid, the Client Balance will be displayed as a negative value.

‍NOTE: The totals row shows the sum of all columns.

‍Click here for more information on how to automatically send billing statements