How to Edit or Create a Text Message Template

From the Navigation bar, select Messaging iQ.

Note: Clients are unable to respond to SMS reminder messages.

Under the Practice SMS Templates you will find SMS Templates for your practice.

To create a new system message select the New SMS Template.

To edit or delete a previously existing template select the 3 dotted menu and select edit. When done be sure to submit.

These placeholder words can be added to your template so that each SMS sent using the template will include personalized information for each client that receives the email. Simply click the codes to add them to your content box to apply them.

Example: If you add ${CLIENT_NAME} to the content of the email template; it will auto populate as the Client’s First Name who is receiving the email.

Click here to learn more about text message reminders in TiQ.


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