From the Navigation Bar select Client iQ
Find your client from the roster or by typing their name or client ID in the Search Bar
Once on the client’s profile, navigate to the Billing Overview
On the drop-down menu, select See All Billing Transactions
Once in the Client Ledger, find the transaction that you want to delete, scroll to the right, and select the three vertical dot menu
Select Delete at the bottom of the menu
Note: Only the Account Owner have the ability to delete a transaction.
Select Confirm the deletion of that specific transaction
A deletion completed message will prompt at the bottom letting you know the transaction has been deleted