The TiQ Check-In Kiosk offers clients a convenient way to check in for their scheduled appointments using any device provided by the practice that supports a Google Chrome browser and has internet access. Here's an overview of how it works:

The Check-In Kiosk URL can be found in the Practice Info tab within Practice Manager. Practices can bookmark the URL on their devices for quick access.

Upon opening the kiosk, clients will select the "Touch to Begin Appointment Check-in" button to initiate the check-in process.

Clients will enter the email address associated with their TiQ profile and select "Get Code".

A 6-digit verification code will be sent to their email.

Once received, clients must enter the code and select "Verify".

After verification, clients will see all upcoming appointments for the day.

IMPORTANT: If the page remains inactive for 30 seconds, the client will be automatically logged out and will need to restart the process. A countdown will appear at the top of the screen when 15 seconds remain.

They’ll select the specific event to check in for and click "Check In".

A confirmation message will appear, and clients can either complete the process by selecting "Finish" or choose "Access Portal" to update payment methods, settle outstanding balances, or complete required documents.

Providers will automatically receive an email notification confirming the client’s check-in.

If no appointments are scheduled for the day, the client will receive a message indicating this after logging in.

Once the client has checked in, the calendar event icon will update to reflect the "Checked In" status.

In the Navigation Bar, next to Calendar iQ, practices can monitor the number of appointments that have been checked in for the day.

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